Gold Stackers Melbourne Store will be closed from
4:00 pm Friday the 22nd December 2023.
We will remain closed over the Christmas and New Year period and will reopen 9:00 am Monday the 15th January 2024.
LAST DAY FOR SHIPPING
To allow enough time for the safe arrival of your precious metals, the last date for dispatch will be:
Tuesday 12th of December
Orders can be placed online during this time. Your purchased items will be held in our secure vault until we reopen on the 15th January 2024.
If you have chosen for your items to be shipped, we will start processing all orders after we return on Monday 15th January 2024.
Please allow 10 business days from this date.
How can I buy from Gold Stackers?
You can still purchase from Gold Stackers online as our online trading hours are open 24 hours a day, 7 days a week.
How can I pay for my order?
Full Payment for your order is required within 24 hours of your order.
Internet banking payment or payment over the counter at any ANZ bank are the only two options during the holidays. Please ensure you put the order number as the reference.
Direct Deposit or Bank Transfer into following account. Our bank account details are,
Account Name: GOLD STACKERS (AUST) OPERATION PTY LTD
Account BSB: 013128
Account Number: 224921191
Can I collect my order from Melbourne store?
Unfortunately no, the store will be closed during the holiday period. We will reopen 9.00am Monday 15th of January 2024.
Do I have to make the payment of my online order straightaway?
Yes, all online orders are legally binding contract of sale and requires the payment into our bank account within 24 hours of your order as per our Terms and Conditions.
Can I collect my precious metals stored in Private or Allocated Storage Vaults?
Unfortunately no, there will be no access to your storage as the store will be closed during the holiday period and will reopen 9.00am Monday 15th of January 2024.
Can I redeem my Pool Allocated Metal Holdings?
Unfortunately no, Metal redemptions will be processed when the store reopens after the holiday period at 9.00am Monday 15th of January 2024.
Have a very Happy Holiday and a Prosperous New Year!
The Gold Stackers Team
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